Reviews
Brandon Koress
18:40 16 Nov 19
My first review of anything and Jackson’s base camp deserves the five star rating. The level of expertise and experience was amazing. Highly recommend.
Andrew Urushima
00:54 05 Apr 19
Great service! I know its late season and its not that crowded but I had most of the store helping me out with my family's last minute rental. Ive been to other places where the guys are just chit chatting in the back.
Kudos to you guys. Reasonable prices too!
Sarah Feinmark
00:26 31 Mar 19
I cannot say enough about the staff and service at Jackson’s Base Camp. The staff greets every person who walks in, and is helpful but not overbearing. On top of the great, personal service in ski and boot rental, the staff goes so far as to help with properly fitting boots, and they even offer to take them off at the end of the day. I was blown away by the generous amount of time they took with me, and I will certainly go back.
Michael Hartmann
21:19 10 Mar 19
Awesome experience. The staff is friendly and very accommodating. Clearly they are focused on doing what"s best for their customer. If you want the best possible ski experience, include Jackson's Base Camp into your plan.
Matt S
14:42 08 Mar 19
My wife and I rented snowboards for several days from Jackson's, and they were honestly the best. Prices were very fair, the equipment was great, and the the staff was super friendly! Highly recommend them for anyone needing rentals. 5 Stars!
Jason Thompson
14:14 22 Feb 17
Jackson and his staff are everything the other positive reviews say They did a great job with my family of four. Very knowledgeable and enjoy their work. Highly recommend.
Tom Hannon
23:46 09 Jan 17
Jackson's is simply the best equipment rental experience ever. The equipment is world class, their knowledge on matching you to the right ski is impeccable, and the service is beyond belief!!! Second year in a row our family had the privilege of renting from Jackson's, and we recommend them to all.
Steven Forbes
11:34 06 Oct 16
Emily and Jackson not only run a good business, they are customer focused and appreciate the time, cost, and experience so many travelers are trying to balance. They truly want you to enjoy your experience on the mountain; and are earnestly active to replace, adjust, and guide your equipment needs. As a bonus, I don't believe I was ever "processed" as fast with rentals as I was there, and will continue to use Jackson's as our base camp too. -- TN Dad
Chris Conroy
19:13 13 Jul 16
Jackson's Base Camp is our go to for rentals. They have a great location at the base of Park City and the friendliest and fastest service I have experienced at any rental facility. We will definitely continue using them in the future.
Elizabeth Lucas Richmond
2019-02-11T17:20:04+0000
wow! what a great place. first time renting here and the service they offer is the best ever! highly recommend this shop!!read more
Thomas George Lemoine
2018-12-25T22:59:12+0000
Jackson’s Base Camp is the BEST ski rental company I’ve used in my entire life!!! To start, my wife and I were greeted immediately upon walking in the door by the owner Jackson. He was extremely helpful and knowledgeable about the best fit for a snowboard and skis!! We were then introduced to another employee who helped us get our equipment in the valet department for use the next day. The lady in valet (forgot her name) always has a smile on her face and greets you each and every time like you’re the most important person in the world.
Additionally, each and everyday we walked in to put our boots on, one of the fine employees would offer to help in anyway they could!!!! The customer service from the owner to the employees is absolutely amazing!!! I highly recommend them if in Park City!! Thanks Jackson and team!!read more
Wendy Lynne Castle Simkins
2018-12-08T06:19:16+0000
Super knowledgeable & friendly staff! They mounted my bindings & waxed my skis 🎿 in record time to be ready for opening day at Deer Valley! Thanks so much! ❤️❤️❤️❤️❤️read more
Tallie Blackman Gaspar
2018-11-26T03:16:53+0000
Thank you to Jackson and his awesome crew! We had a fabulous time and we’re so grateful for the outstanding service and equipment recommendations. Jackson and his crew made Park City our best ski vacation ever. Can’t wait to come back!read more
Steve Hancock
2018-03-18T00:31:57+0000
Very disappointed the way my friends were treated at JBC today. Can no longer refer folks to you. Too bad, we always thought you were the good guys.read more
Bill Macon
2018-03-05T16:34:15+0000
We've been renting ski equipment for over 15 years, usually in Colorado, but at several locations. Without question we've received the best equipment and the best service from Jackson's.read more
Joe Brown
2018-03-01T22:57:33+0000
*****Best gear and knowledgeable workers to fit everything you need for your Ski/ Snowboarding trip.
I always rent from them when I visit from Hawaii. 🤙🏽read more
Ashley Rickard
2018-02-26T22:04:51+0000
Fantastic service, great friendly team with a wealth of knowledge. Sorted us out with new ski boots (been skiing wrong boots for years!) and great ski hire. Thank you for making our trip such fun!read more
Sonya Risbey
2018-02-24T03:24:43+0000
A fantastic ski shop experience. The staff, equipment and their helpful and caring manner were second to none. Will recommend to others who want to visit especially from Australia. Jackson and Emily provide a wonderful experience from helping you with your boots to providing Campos coffee! Haven't experienced this service anywhere else in the world.read more
Newt Collinson IV
2018-02-18T14:56:02+0000
This is copied and pasted from my Yelp! review from earlier today:
I seldom write reviews but Jackson’s Base Camp does such a great job, I can’t not write one. First, last fall when we were looking to rent lockers for the year, Jackson’s had just set up their new locker room. We needed two and with them got 12 demo days with each locker, and as new Parkites needed those demo days and a lot of advice on skis and which ones to purchase. Jackson, Emily and their staff are so welcoming, patient and willing to share their time and expertise—over the first few months of the ski season, they helped us hone in on what skis worked best for us. Second, their prices are very competitive (to date we have bought three pairs of skis, one pair of boots, multiple items of clothing, a ski tune and a ski wax). Third, they have state of the art equipment, such as the Wintersteiger ski tuning machine. Fourth, when you come off the mountain, they are there to help with your skis and boots and it is always service with a smile; not to mention a cup of hot coffee or hot chocolate from Campo’s at the end of the day. The lockers are very convenient—no hauling all your gear to and from the car every time you want to pop over to PCMR and get a few runs in.
I joke that Jackson’s Base Camp is like Cheers, where everybody knows your name! Thanks Jackson, Emily, Bailey, Erin, Trace, Stump, Benjamin, Colby, Kasey and Logan! And last but not least, Harley (Jackson and Emily’s dog).
Bottom line: if you need to rent, demo or buy skis and other gear, or get a wax or tune, make Jackson’s first on your list.read more
Benjamin Painter
2018-02-16T22:44:19+0000
This is the best ski/snowboard shop I have ever seen. 5 star service and prices. They offer so many things that no one else offers and have 3x the selection of demo/boot rentals. The owner, Jackson, and his wife Emily are 100% honest and caring. I love this place, I would never go anywhere else. Everyone who comes here gets well taken care of. I can't say enough good about this place.read more
Steve Matsell
2018-02-11T02:06:34+0000
Walked into Jackson's Base Camp last Sunday looking to rent a demo package for a week of skiing in Park City and instantly knew I was in the right place! Erin was very helpful, she set me up with a package that was exactly what I needed for the conditions. Whenever I asked about upcoming weather changes or my destinations she changed the skis to meet the needs. I was never disappointed. And to top things off, they were there at the end of every day to take the boots off of my tired feet and serve me a hot cup of coffee. Thanks you Erin and team Jackson!
Steve Matsell
Tillamook, Orread more
Katie Braddock
2018-02-04T07:59:04+0000
The staff were beyond helpful and nice. Pricing is very reasonable, I would recommend them to everyone!
Jayson Torres
2018-02-01T16:00:03+0000
Awesome Shop! Friendly atmosphere. Jackson and his crew are the best.
Stephanie Chace Bass
2018-01-25T20:17:24+0000
The best tune in Park City. Don’t go anywhere else. Best value, experience, and service you can find in Park City. Customer for life!!read more
Sharon Fraser
2018-01-15T17:23:20+0000
no wonder these guys are number one for ski rental in Park city. We've never experienced service like this....they help you on and off with your ski boots every day! yes! really! equipment is top rate. the staff are lovely and the position is second to none for access to the lifts etc. top business. thanks guys...sharon, steve and Chinaread more
Jenny Vander Hart Foster
2017-12-29T13:26:06+0000
Everyone at Jackson's Base Camp is super helpful and friendly! We stored our skis overnight at the store, at no additional charge, so we did not have to transport them back and forth from our condo to the mountain. The location is great and the staff is the BEST!read more
Braxton Coffin
2017-12-03T06:24:18+0000
I had an amazing experience with Jackson's. The shop in my home town did not carry a single boot in my size nor the brand that fits my feet. After some research and a few phone calls, I was told about Jackson's. They were super easy to work with and I got the boot that I needed!read more
Tory Goode
2017-11-12T21:14:56+0000
Everyone was so helpful and friendly. Wonderful experience with our rental. Will definitely return next year.
Susanna Nickell
2017-02-20T02:19:18+0000
My family will NEVER rent skis or snowboards anywhere else. The staff is so helpful and knowledgeable, and the customer service is beyond. I switched my snowboard boots out once (no extra cost) and my dad switched his skis and boots the day after a big snow for better performance (recommended by the staff, no extra cost). The customer experience is definitely their #1 priority.read more
Daniel Mmac Grappling Neuvelt
2016-12-13T15:41:09+0000
Best service we've had at any mountain. The people are awesome, the service was awesome, and don't even bother knocking the snow off your gear, because even the dog is awesome, and he'll take care of it for you. 🙂read more
Super easy online booking process and when you book online, you get a discount that's totally worth your time! Prices were super competitive being right at the mountain and the... read more
Peilin P.12/09/2019
The guys here were really friendly, knowledgeable and took the time to answer all of our questions and find us the gear that was right for us. We got an... read more
Revelle B.8/23/2019
Never have I felt like such a VIP. Every customer who walks through their door is warmly greeted, and each employee is genuine and helpful. I was blown away by... read more
Sarah F.3/29/2019
Staff here were very friendly... beginners board would even slide in the lift line. Definitely recommend not wasting the money and upgrading to the demo board.
J H.3/13/2019
Great experience here. After a quick chat with Chris about what skis I was looking for, he set me up with a pair of Elan Ripsticks that looked brand new.... read more
Lizzie P.3/10/2019
Great all around!!!....The staff is amazing to a person. I hate to single any one out for praise, but Kaden is knowledgeable, helpful, and always welcoming.
Jackson's work, whether tuning,... read more
Rick S.3/05/2019
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