Jackson's is simply the best equipment rental experience ever. The equipment is world class, their knowledge on matching you to the right ski is impeccable, and the service is beyond belief!!! Second year in a row our family had the privilege of renting from Jackson's, and we recommend them to all.
Emily and Jackson not only run a good business, they are customer focused and appreciate the time, cost, and experience so many travelers are trying to balance. They truly want you to enjoy your experience on the mountain; and are earnestly active to replace, adjust, and guide your equipment needs. As a bonus, I don't believe I was ever "processed" as fast with rentals as I was there, and will continue to use Jackson's as our base camp too. -- TN Dad
Jackson's Base Camp is our go to for rentals. They have a great location at the base of Park City and the friendliest and fastest service I have experienced at any rental facility. We will definitely continue using them in the future.
no wonder these guys are number one for ski rental in Park city. We've never experienced service like this....they help you on and off with your ski boots every day! yes! really! equipment is top rate. the staff are lovely and the position is second to none for access to the lifts etc. top business. thanks guys...sharon, steve and China
Everyone at Jackson's Base Camp is super helpful and friendly! We stored our skis overnight at the store, at no additional charge, so we did not have to transport them back and forth from our condo to the mountain. The location is great and the staff is the BEST!
I had an amazing experience with Jackson's. The shop in my home town did not carry a single boot in my size nor the brand that fits my feet. After some research and a few phone calls, I was told about Jackson's. They were super easy to work with and I got the boot that I needed!
My family will NEVER rent skis or snowboards anywhere else. The staff is so helpful and knowledgeable, and the customer service is beyond. I switched my snowboard boots out once (no extra cost) and my dad switched his skis and boots the day after a big snow for better performance (recommended by the staff, no extra cost). The customer experience is definitely their #1 priority.
Best service we've had at any mountain. The people are awesome, the service was awesome, and don't even bother knocking the snow off your gear, because even the dog is awesome, and he'll take care of it for you. 🙂
Brilliant service - friendly, knowledgeable and super helpful - not at all pushy. There is only one place to go to demo skis in Park City - and this is it.
Thank you Jackson & Emily - see you next year.
This was the best ski fit and feel that I have had in all of my ski trips. I feel like the staff really listens to your ski ability and fits you with skis that give you the greatest chance for success on the slopes.
If you're headed to Park City and need to rent gear, these are your guys! They were so patient with the 12 of us (mostly me) getting gear at closing time on Christmas Eve. But my favorite part was that they stored our snow boots during the day while we skied and then let us leave our gear there at night so we didn't have to lug it on the bus. These guys are AWESOME!!!